Operations And Automation Executive - Fresher (WFH)

About the job:Key responsibilities:

1. Manage day-to-day operational workflows involving Google Sheets, customer data, consultation tracking, and internal coordination.

2. Set up and manage WhatsApp communication and automation workflows using tools such as AiSensy, including bootcamp communication, consultation-related messaging, and customer follow-ups.

3. Work with no-code automation platforms such as Pabbly Connect to maintain existing automations and help create new workflows.

4. Coordinate with consultation, sales, and other internal teams to ensure customer and consultant data is correctly updated across different systems.

5. Manage routine company emails, operational communication, and follow-ups.

6. Support online sessions through Zoom, including session setup, video playback, recordings, and other operational requirements.

7. Monitor recurring processes and identify issues in automations, spreadsheets, or communication workflows before they affect customers.

8. Maintain accurate consultant-wise and consultation-wise tracking and ensure data consistency across Google Sheets and other platforms.

9. Create and maintain simple SOPs and documentation for recurring operational processes.

10. Explore AI and automation tools that can help improve internal productivity and reduce repetitive manual work.Who can apply:Only those candidates can apply who:Salary:₹ 2,00,000 - 2,40,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Skills required:Operations, MS-Excel, Client Relationship Management (CRM), Automation, Email Management and Google SheetsOther Requirements:1. Is comfortable working with technology and learning new software quickly.2. Has strong attention to detail and is comfortable handling data.3. Takes ownership of recurring responsibilities without requiring constant follow-up.4. Is comfortable working independently in a remote environment.5. Has good written English communication skills.6. Is comfortable coordinating with multiple internal team members.7. Has a problem-solving mindset.8. Can join immediately or at short notice.9. Prior experience with Pabbly, AiSensy, Zapier, Make, WhatsApp Business API, CRM tools, ChatGPT, or similar tools is an advantage, but not mandatory.10. Fresh graduates with strong technology and problem-solving skills are encouraged to apply.11. Candidate must have a personal laptop and a stable high-speed internet connection.About Company:FUME is a Bengaluru-based metabolic-health and lifestyle transformation company helping working professionals improve obesity, diabetes, thyroid conditions, fatty liver and related metabolic-health concerns through personalized, doctor-led programs. FUME combines diagnostics, nutrition, movement, coaching and technology-enabled operations to deliver measurable health outcomes

Responsibilities

Key responsibilities:

1. Manage day-to-day operational workflows involving Google Sheets, customer data, consultation tracking, and internal coordination.

2. Set up and manage WhatsApp communication and automation workflows using tools such as AiSensy, including bootcamp communication, consultation-related messaging, and customer follow-ups.

3. Work with no-code automation platforms such as Pabbly Connect to maintain existing automations and help create new workflows.

4. Coordinate with consultation, sales, and other internal teams to ensure customer and consultant data is correctly updated across different systems.

5. Manage routine company emails, operational communication, and follow-ups.

6. Support online sessions through Zoom, including session setup, video playback, recordings, and other operational requirements.

7. Monitor recurring processes and identify issues in automations, spreadsheets, or communication workflows before they affect customers.

8. Maintain accurate consultant-wise and consultation-wise tracking and ensure data consistency across Google Sheets and other platforms.

9. Create and maintain simple SOPs and documentation for recurring operational processes.

10. Explore AI and automation tools that can help improve internal productivity and reduce repetitive manual work.