Hiring For Relationship Executive

Key Responsibilities: Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Skill and Competencies required:Functional Business Knowledge Process Knowledge Product Knowledge Customer Orientation Language skills - English / Regional language Telemarketing / Selling Skills Basic computer skills - MS Excel, WordBehavioral Values - Integrity / Honesty / Respect Communication - Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress Willingness to learn Education and Experience: Fresher's - Graduate in any stream / awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months - 4 years' experience in Telesales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domainBenefits Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided Attractive Incentive Opportunities to learn and grow with the Company Shifts: General Shifts, (9:30AM to 6:30PM)Experience0 - 2 YearsNo. of Openings20EducationGraduateRoleRelationship ExecutiveIndustry TypeTelecom / ISPGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includePF, Laptop, Health Insurance, ESIFace Interview LocationBharatMatrimony 2nd Floor, Zudio The Pavilion Pavilion 175, Bannerghatta Road Dollars Colony, Ranka Colony, Bilekahalli Bengaluru, Karnataka 560076, India