Call Center Executive || Freshers & Experienced

We are seeking a motivated and enthusiastic Call Center Executive to join our team in Sambalpur. This role is ideal for individuals with 0 to 2 years of experience and provides an opportunity to start a career in customer service.Key Responsibilities:1. Customer Interaction: You will handle incoming and outgoing calls, addressing customer inquiries and providing solutions in a friendly manner. Clear communication is essential to ensure customer satisfaction.2. Issue Resolution: You will identify and resolve customer issues effectively. This includes understanding their concerns and using company resources to find appropriate solutions.3. Data Entry: You will need to accurately enter customer information and call details into our systems. Attention to detail is crucial to maintain records and assist in follow-ups.4. Feedback Collection: You will gather feedback from customers about their experiences. This information is important for improving services and ensuring a positive customer journey.5. Team Collaboration: You will work closely with your team to achieve targets and enhance customer experience. Collaboration and communication with team members are vital for success.Required Skills and Expectations:Candidates should have completed their 12th grade or Graduation and possess good verbal communication skills in English and local languages. Basic computer skills and a willingness to learn are essential. A friendly attitude and ability to work under pressure are highly valued. Candidates should be committed, adaptable, and ready to provide exceptional service as part of our team.Experience0 - 2 YearsNo. of Openings3Education12th PassRoleCall Center ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office