Junior Sales Associate - Fresher

About the job:Key Responsibilities:

1. Serve as the first point of contact for Malayalam-speaking customers, managing all voice communications professionally and efficiently.

2. Respond promptly and accurately to customer inquiries, providing clear and helpful information about products and services.

3. Resolve customer complaints and issues with empathy, ensuring customer satisfaction and retention.

4. Conduct outbound calls to follow up with customers, promote products, or gather feedback as required.Who can apply:Only those candidates can apply who:Salary:₹ 2,00,000 - 2,50,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Health InsuranceSkills required:Malayalam Proficiency (Spoken) and Customer SupportOther Requirements:1. 10th, 12th or any diploma.About Company:KG Information Systems Private Limited (KGISL) is a leading customer contact management services & solutions company in the business process outsourcing world. We leverage our deep industry knowledge backed by technology and analytics expertise to deliver best-in-class services & solutions to clients globally.

Responsibilities

Key Responsibilities:

1. Serve as the first point of contact for Malayalam-speaking customers, managing all voice communications professionally and efficiently.

2. Respond promptly and accurately to customer inquiries, providing clear and helpful information about products and services.

3. Resolve customer complaints and issues with empathy, ensuring customer satisfaction and retention.

4. Conduct outbound calls to follow up with customers, promote products, or gather feedback as required.