International BPO Executive

Job highlights

• PF, Health InsuranceJob DescriptionHiring: Customer Support Executive – Banking ProcessCompany: Suryoday BankLocation: Belapur, Navi MumbaiPayroll: Direct Bank PayrollSalary: ₹3 LPA – ₹4 LPA (depending on experience & communication skills)Shift: Rotational ShiftsWeek Off: Rotational Week OffEducation: GraduateExperience: Fresher and Experienced both can applyKey Responsibilities:- Handle inbound customer calls and provide professional support for banking-related queries.- Assist customers with account, transaction, banking products, and service-related queries.- Resolve customer issues efficiently while maintaining high service quality.- Follow standard BPO/customer service processes, call handling procedures, and escalation protocols.- Maintain accurate call records and update customer information in the system.- Ensure proper communication, active listening, and customer satisfaction.- Escalate complex or unresolved issues to the appropriate department.Eligibility:- Graduate candidat

Hiring: Customer Support Executive – Banking Process Company: Suryoday Bank Location: Belapur, Navi Mumbai Payroll: Direct Bank Payroll Salary: ₹3 LPA – ₹4 LPA (depending on experience & communication skills) Shift: Rotational Shifts Week Off: Rotational Week Off Education: Graduate Experience: Fresher and Experienced both can apply Key Responsibilities: - Handle inbound customer calls and provide professional support for banking-related queries. - Assist customers with account, transaction, banking products, and service-related queries. - Resolve customer issues efficiently while maintaining high service quality. - Follow standard BPO/customer service processes, call handling procedures, and escalation protocols. - Maintain accurate call records and update customer information in the system. - Ensure proper communication, active listening, and customer satisfaction. - Escalate complex or unresolved issues to the appropriate department. Eligibility: - Graduate candidates with good English communication and fluency. - Freshers and experienced candidates may apply, subject to process requirements. - Candidates fluent in Tamil, Telugu, Kannada, Gujarati, Malayalam, or Odia can also apply. - Strong customer-handling and communication skills are preferred.