IT Infrastructure Support Engineer (Fresher)

Automatic Infotech is hiring for the position of IT Infrastructure Support Engineer (Fresher) in Bibvewadi, Pune.

This is a full-time role suitable for candidates with 0 to 1 year of experience, and freshers are encouraged to apply. The joining date is immediate.

**Education Requirement:**

• BE/ B.Tech in ENTC is mandatory.

• Candidates with a development profile are not eligible.

**Key Skills:**

• Good spoken and written English.

• Basic knowledge of Windows, Networking, or Cloud technologies is a plus.

• Interest in building a career in IT Infrastructure.

• Positive attitude and willingness to learn new technologies.

• Ready to work in 247 rotational shifts.

• Good problem-solving and analytical skills.

• Ability to work independently and as part of a team.

**Roles & Responsibilities:**

• Provide technical support for IT infrastructure issues.

• Monitor and maintain servers, desktops, and network devices.

• Help troubleshoot hardware, software, and network problems.

• Support Windows, Cloud, Endpoint Management, and Security-related tasks.

• Respond to user requests and resolve issues within the given timelines (SLA).

• Keep proper records of issues and their solutions.

• Follow company policies, processes, and security guidelines.

• Learn new technologies and complete assigned technical training and certifications.

**Technologies You Will Get to Learn:**

Candidates interested in learning the following technologies are encouraged to apply:

• Microsoft Azure Cloud

• Windows Server & Active Directory

• Microsoft Intune & Endpoint Management

• Networking (TCP/IP, Routing, VPN, Firewall)

• Microsoft Security, Defender, and SIEM

To apply for the RIM Junior position at Automatic Infotech, Pune, please fill out the form at . .