Hiring Fresher / Customer Service Manager / 12th Pass

We are seeking a Customer Service Officer to join our team in Buldana. This role is ideal for individuals with 0 to 3 years of experience and a minimum education of 12th pass. The position is full-time and requires you to work from the office.Key Responsibilities:- Respond to Customer Inquiries: Address requests and questions from customers through phone or email, ensuring they receive clear and accurate information.- Resolve Customer Issues: Identify and troubleshoot problems that customers face, providing solutions and ensuring their satisfaction.- Maintain Customer Records: Keep detailed and organized records of customer interactions to enhance service quality and manage follow-ups.- Assist with Product Information: Provide customers with information about products and services, helping them make informed decisions.- Collaborate with Team Members: Work closely with colleagues to ensure effective communication and teamwork, improving overall service delivery.Required Skills and Expectations:- Strong communication skills are essential for interacting effectively with customers. You should be able to speak clearly and listen actively.- A customer-focused attitude is important, as delivering excellent service is a key part of this role.- Basic computer skills are necessary, including familiarity with using email and other software for customer interaction.- Problem-solving abilities are crucial, as you will need to think quickly and find solutions to customer issues.- A positive and friendly demeanor will help create a welcoming environment for customers.Experience0 - 3 YearsNo. of Openings10Education12th PassRoleCustomer Service OfficerIndustry TypeFinancial SectorGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationEsaf cooperative sundarkhed buldhana -443001