DGM Operations

DGM Business Operations

Company: Vplak India Pvt. Ltd.

Location: Gurugram

Job Type: Full-time (Work from Office)

Job Summary

We are looking for a dynamic and experienced Deputy General Manager (DGM) Business Operations to support the General Manager in driving overall business performance, operational excellence, and organizational growth.

The ideal candidate will play a critical role in managing cross-functional teams, executing strategic initiatives, monitoring business performance, and ensuring smooth day-to-day operations. The role requires a strong leader who can effectively bridge the gap between senior management and departmental teams while ensuring alignment with organizational goals.

Key Responsibilities

Assist the General Manager in overseeing daily operations across Sales & Operations.Execute business strategies and ensure effective implementation across departments.Monitor and analyze KPIs, business metrics, and performance reports to drive productivity and achieve organizational targets.Identify operational gaps and implement process improvements, cost optimization, and efficiency initiatives.Lead, mentor, and manage departmental teams to ensure high performance, accountability, and collaboration.Coordinate with senior leadership and provide regular reports on business performance, operational progress, and key challenges.Ensure adherence to company policies, legal regulations, compliance requirements, and industry standards.Support the identification of new business opportunities and contribute to the execution of growth strategies.Act as a key decision-maker in the absence of the Manager.Handle critical operational situations and support crisis management and resolution when required.Drive cross-functional collaboration to ensure effective execution of business objectives.Support senior management in strategic planning, business reviews, and organizational initiatives.Requirements

Bachelors or Masters degree in Business Administration, Management, or a related field.4+ years of experience in business operations, team management, business management, or leadership roles.Strong leadership, analytical, decision-making, and problem-solving skills.Excellent communication, coordination, negotiation, and stakeholder management abilities.Proven ability to improve business processes, enhance operational efficiency, and contribute to business growth.Strong understanding of business operations, performance management, and cross-functional coordination.Ability to work effectively in a fast-paced, dynamic, and target-driven environment.Ability to manage multiple priorities and take ownership of critical business responsibilities.Key Skills

Leadership & Team ManagementStrategic Planning & ExecutionBusiness & Operations ManagementKPI & Performance ManagementData Analysis & ReportingProcess Improvement & Cost OptimizationProblem Solving & Decision MakingStakeholder ManagementCross-Functional CoordinationBusiness Growth & StrategyCrisis ManagementCommunication & NegotiationWhy Join Us

Opportunity to work closely with top leadership and senior management.High-impact role with significant decision-making and business exposure.Opportunity to lead and coordinate multiple business functions.Dynamic and fast-growing work environment.Strong opportunity for professional growth and leadership development.Compensation: 40,[hidden],000.00 per month

Work Location: In person .