Airline Customer Service Representative Fresher

We are looking for a dedicated Airline Customer Service Executive to join our team in Bhubaneswar. This full-time position is perfect for individuals with 0 to 1 year of experience who are eager to start a career in the aviation industry. As an Airline Customer Service Executive, you will play a vital role in ensuring a positive experience for our customers.Key Responsibilities:- Assist Passengers: Greet and assist passengers with their inquiries, bookings, and concerns to ensure a pleasant travel experience.- Handle Reservations: Manage flight reservations, cancellations, and changes by accurately processing requests through the companys systems.- Provide Information: Offer details on flight schedules, fare policies, and travel regulations to help customers make informed decisions.- Resolve Issues: Address and resolve customer complaints or issues quickly and effectively, maintaining a high level of customer satisfaction.- Coordinate with Staff: Work closely with ground staff and other departments to ensure seamless service and communication throughout the passenger's journey.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with customers. A polite and friendly demeanor is essential, along with the ability to work well in a team environment. Basic knowledge of computer systems is preferred for managing bookings and inquiries. Candidates must be able to handle pressure during peak travel times while maintaining professionalism. A high level of patience and problem-solving skills is crucial to address customer needs efficiently.Experience0 - 1 YearsNo. of Openings32Education10th PassRoleAirline Customer Service ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way CabFace Interview Locationkolkata