Program Manager

This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.

Preferred Domain- Telecom

Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)

Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation

create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities

Work closely with Marketing Team for proposal preparation,Business case development