Ticket Checking Staff (Freshers) Kolkata

As a Ticket Checking Staff member, you will play a crucial role in ensuring a smooth and efficient ticket verification process in our Kolkata office. This position is ideal for freshers who have completed their 12th grade and are looking to start their careers in a dynamic environment. Key Responsibilities include:- Ticket Verification: Check tickets for accuracy and ensure they are valid for the travel date and time. You will need to pay attention to detail to verify information swiftly.- Customer Assistance: Provide assistance to passengers regarding ticket-related queries, guiding them with clear and helpful information to enhance their travel experience.- Reporting Issues: Identify and report any discrepancies, such as counterfeit tickets or issues with the ticketing system, to maintain high standards of service.- Maintaining Records: Keep accurate records of tickets checked and report daily activities to your supervisor. This helps in tracking ticket usage and improving services.Required Skills and Expectations:Candidates must be detail-oriented and possess strong communication skills to interact positively with customers. A good understanding of the ticketing process is beneficial, though training will be provided. Reliability and punctuality are essential, as this is a front-line position that directly affects customer satisfaction. You should be comfortable working in an office setting and collaborating with team members to ensure efficient operations. Enthusiasm for learning and adapting in a fast-paced environment is crucial for success in this role.ExperienceFresherNo. of Openings35Education12th PassRoleTicket Checking StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit19 - 28 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includePF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, 5 Working DaysFace Interview Location238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020