Airline Customer Service Representative Jobs For 10th Pass Freshers

We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.Key Responsibilities:- Assist Customers with Inquiries: Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.- Handle Check-Ins: Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.- Manage Reservations: Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.- Address Customer Complaints: Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.- Support Baggage Handling: Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.Required Skills and Expectations:- Effective Communication: Strong verbal and written communication skills are essential to interact with customers and provide clear information.- Problem-Solving Skills: Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.- Team Player: Collaborate well with colleagues and contribute positively to the team environment.- Attention to Detail: Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.- Basic Computer Skills: Familiarity with computer applications and systems for managing customer data and bookings is preferred.Experience0 - 1 YearsNo. of Openings25Education10th PassRoleAirline Customer Service ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationKolkata