Face-to-Face For Air Ticketing Executive Jobs (Freshers)
Flyhie Aviation Verified employer
Actively hiring · Posted today · JEV261070BD5FB99F
Job description
As an Air Ticketing Staff member, you will play a crucial role in helping customers plan their travel. Your primary responsibilities include the following:- Booking Air Tickets: Assist customers in selecting and booking flights based on their preferences and requirements, ensuring accurate information about travel dates and routes.- Managing Reservations: Handle changes or cancellations of tickets efficiently, providing customers with the best options and updating their bookings as necessary.- Customer Service: Address inquiries from customers regarding flight details, luggage policies, and travel insurance, delivering exceptional service for a pleasant travel experience.- Payment Processing: Process ticket payments securely and provide receipts to customers, ensuring compliance with company policies.- Information Updates: Stay informed about flight schedules, promotions, and airline policies to provide customers with the most up-to-date information.To be successful in this role, you should possess the following skills and qualities:- Communication Skills: Strong verbal communication skills are essential to interact effectively with customers and understand their needs.- Problem-Solving Ability: You should be able to think quickly and offer solutions to any travel-related issues that arise.- Attention to Detail: Accuracy is critical in processing ticket information, so being detail-oriented is a must.- Basic Computer Skills: Familiarity with computer systems and software to manage bookings and customer data is required.- Team Player: The ability to work collaboratively in a team environment while maintaining a positive attitude is important for achieving shared goals.Experience0 - 1 YearsNo. of Openings43Education10th PassRoleAir Ticketing StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way CabFace Interview LocationKOLKATA
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