Hiring Freshers || Air Ticketing Executive
Go Star Aviation Verified employer
Actively hiring · Posted 1d ago · JEV261071AEDCD7F0
Job description
As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel plans. Your responsibilities will include:- Booking Airline Tickets: Responsible for reserving flights for customers by using booking systems to find the best options based on their preferences and requirements.- Customer Assistance: Provide information to customers regarding flight schedules, fares, and travel policies, ensuring they have all necessary details for their journey.- Handling Inquiries: Address and resolve customer queries and concerns related to ticketing and online bookings, ensuring a high level of customer satisfaction.- Processing Payments: Manage and complete ticket purchases by processing payments accurately, maintaining financial integrity in all transactions.- Updating Records: Keep accurate records of bookings and customer interactions in the system for future reference and use by the team.To succeed in this role, candidates should possess the following skills and qualities:- Communication Skills: Strong verbal and written communication skills are essential for interactions with customers and team members.- Attention to Detail: Ability to accurately process information and bookings without errors is crucial in this fast-paced environment.- Customer Service Orientation: A friendly and helpful attitude towards customers is important for providing exceptional service.- Basic Computer Skills: Proficiency in using computers and common software applications is necessary for booking and record-keeping.- Team Player: Willingness to collaborate with colleagues and help create a positive work environment. Candidate should ideally have completed at least a 10th-grade education, although prior experience in ticketing is not required.Experience0 - 1 YearsNo. of Openings88Education10th PassRoleAir Ticketing ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 37 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working DaysFace Interview Locationkolkata
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