Customer Support Executive Tamil & Malayalam J P Nagar (J. P. Nagar)

Location: Bangalore

Experience: 12 Years

Salary: Up to 4 LPA (Based on Interview Performance)

Employment Type: Full time

About the Role

We are hiring a Customer Support Executive fluent in Tamil and Malayalam to join our growing team in Bangalore. This role involves handling customer queries over phone, email, and chat, and ensuring every customer walks away with a positive experience. If you enjoy helping people, solving problems, and working in a quick-paced environment, we'd love to hear from you.

Responsibilities

Handle inbound and outbound customer calls professionally

Resolve customer queries through phone, email, and chat

Maintain accurate records of customer interactions in the CRM system

Coordinate with internal teams to ensure timely resolution of issues

Follow up with customers to confirm their concerns are fully resolved

Deliver consistent, high-quality service in line with company standards

Requirements

12 years of experience in Customer Support, Customer Service, Telecalling, or a similar role

Fluency in both Tamil and Malayalam is mandatory

Valuable English communication skills preferred

Comfortable using computers and CRM applications

Strong problem-solving skills with a customer-first mindset

Ability to multitask and stay organized in a quick-paced environment

Advantages

On-the-job training and continuous learning

Career growth opportunities

Friendly, cooperative work environment

Chance to work with a growing technology company

Compensation: Up to 400,000.00 per year

Advantages:

Paid sick time

Provident Fund

Ability to commute/relocate:

JP NAGAR 1ST PHASE, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

What is your current CTC

What is your expected CTC

Do you speak Tamil and Malayalam together

Work Location: In person .