Operations Executive

Key responsibilities:

Schedule and manage content across YouTube, Instagram and WhatsApp

Manage online communities and routine client communication

Monitor and respond to inbound DMs and enquiries

Coordinate client calls, schedules, reminders and follow-ups

Maintain internal trackers, databases and CRM records

Work extensively with Google Sheets, Docs, Drive, Forms, Gmail and Calendar

Use Excel, Word and other productivity tools

Use AI tools such as ChatGPT to improve productivity and automate repetitive work

Learn and operate CRM, automation and other business software as required

Support other day-to-day operational requirements as the business grows

Other requirements

Someone who takes ownership, learns quickly and doesn't require constant supervision. When faced with something unfamiliar, you should be willing to research, learn and figure it out rather than wait for step-by-step instructions.

Responsibilities

Key responsibilities:

Schedule and manage content across YouTube, Instagram and WhatsApp

Manage online communities and routine client communication

Monitor and respond to inbound DMs and enquiries

Coordinate client calls, schedules, reminders and follow-ups

Maintain internal trackers, databases and CRM records

Work extensively with Google Sheets, Docs, Drive, Forms, Gmail and Calendar

Use Excel, Word and other productivity tools

Use AI tools such as ChatGPT to improve productivity and automate repetitive work

Learn and operate CRM, automation and other business software as required

Support other day-to-day operational requirements as the business grows