Recovery Executive

Job highlights

• PF, Petrol Allowance, Mobile Allowance, ESI (ESIC)Job DescriptionJob Description – Recovery ExecutiveJob Title: Recovery ExecutiveDepartment: Collections / RecoveryReporting To: Collection ManagerJob ResponsibilitiesFollow up with customers for overdue payments through calls, messages, and field visits.Recover outstanding dues as per company policies.Maintain regular contact with customers and negotiate suitable repayment plans.Track overdue accounts and update collection records.Meet daily, weekly, and monthly recovery targets.Identify high-risk and long-pending accounts and escalate cases to management.Maintain professional relationships with customers.Follow company policies and applicable legal guidelines during recovery activities.Required SkillsGood communication and negotiation skills.Customer-handling and problem-solving abilities.Basic computer knowledge and reporting skills.Ability to work under pressure and achieve targets.Field collection experience is an advantage.Qualific

Job Description – Recovery Executive Job Title: Recovery Executive Department: Collections / Recovery Reporting To: Collection Manager Job ResponsibilitiesFollow up with customers for overdue payments through calls, messages, and field visits. Recover outstanding dues as per company policies. Maintain regular contact with customers and negotiate suitable repayment plans. Track overdue accounts and update collection records. Meet daily, weekly, and monthly recovery targets. Identify high-risk and long-pending accounts and escalate cases to management. Maintain professional relationships with customers. Follow company policies and applicable legal guidelines during recovery activities. Required SkillsGood communication and negotiation skills. Customer-handling and problem-solving abilities. Basic computer knowledge and reporting skills. Ability to work under pressure and achieve targets. Field collection experience is an advantage. QualificationsMinimum 12th pass or graduate, depending on company requirements. Freshers or experienced candidates may apply. Experience in banking, NBFC, loan recovery, or collections is preferred. Key Performance Indicators (KPIs)Monthly recovery amount. Collection efficiency. Number of overdue accounts resolved. Promise-to-pay conversion rate. Accuracy of collection reports.