Female - Urgent Requirement For Customer Relationship Executive

We are looking for a Customer Relationship Executive to join our team in Chennai. The ideal candidate should have 2 to 5 years of experience in customer service and possess strong communication skills.Key Responsibilities:- Client Communication: Engage with clients through calls, emails, and meetings to understand their needs and provide effective solutions, ensuring customer satisfaction.- Relationship Management: Build and maintain strong relationships with existing customers to encourage loyalty and repeat business, contributing to long-term partnerships.- Issue Resolution: Address and resolve customer complaints efficiently and effectively, ensuring a positive experience while maintaining the company's reputation.- Feedback Collection: Gather feedback from clients about their experience and encourage suggestions to improve services, which will help enhance overall customer satisfaction.- Sales Support: Assist the sales team by providing relevant customer information and maintaining accurate records, which aids in making informed decisions.Required Skills and Expectations:- Strong verbal and written communication skills in English, allowing for clear interaction with clients.- Proficiency in customer relationship management (CRM) software and basic computer applications, ensuring efficient handling of customer data.- Excellent problem-solving skills, enabling the candidate to handle issues confidently and efficiently.- Ability to work effectively in a team and independently when required, showcasing adaptability.- A proactive and positive attitude, with a focus on delivering exceptional customer service.Candidates must be female and willing to work full time from the office.Experience2 - 5 YearsNo. of Openings3EducationGraduateRoleCustomer Relationship ExecutiveIndustry TypeManufacturing / Production / QualityGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationNew No.11, (Old No.6) 6th main road, R.A Puram Chennai-600028