Servicenow developer

Job Title: ServiceNow Developer / Senior ServiceNow ConsultantExperience Required6+ YearsJob DescriptionWe are seeking an experienced ServiceNow professional with strong expertise in one or more ServiceNow modules, including ITSM, CSM, HRSD, ITOM, HAM, CMDB, SPM, or GRC. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing ServiceNow solutions while collaborating closely with business and technical stakeholders.Requirements6+ years of experience working on the ServiceNow platform.Strong hands-on experience in ServiceNow development, configuration, and administration.Experience in one or more ServiceNow modules:ITSM (IT Service Management)CSM (Customer Service Management)HRSD (HR Service Delivery)ITOM (IT Operations Management)HAM (Hardware Asset Management)CMDB (Configuration Management Database)SPM (Strategic Portfolio Management)GRC / IRM (Governance, Risk & Compliance / Integrated Risk Management)Experience in Service Catalog, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Notifications, Integrations, and Reporting.Strong understanding of ServiceNow platform architecture and best practices.Experience in designing scalable and maintainable ServiceNow solutions.Knowledge of REST/SOAP APIs and third-party integrations.Experience in Agile delivery methodologies.Strong troubleshooting and problem-solving skills.Excellent communication and stakeholder management skills.Preferred QualificationsServiceNow Certified System Administrator (CSA).ServiceNow Certified Implementation Specialist (CIS) in any module.ServiceNow Certified Application Developer (CAD).Experience with multiple ServiceNow module implementations.Exposure to cloud technologies and enterprise IT environments.ResponsibilitiesGather and analyze business requirements and translate them into ServiceNow solutions.Design, develop, configure, and customize ServiceNow applications and modules.Implement workflows, catalog items, forms, UI policies, business rules, and integrations.Support end-to-end implementation, testing, UAT, deployment, and production support activities.Collaborate with business users, architects, and technical teams to deliver high-quality solutions.Perform root cause analysis and resolve complex technical issues.Ensure adherence to ServiceNow development standards and best practices.Participate in code reviews, design reviews, and solution discussions.Create technical documentation, knowledge articles, and support documents.Mentor junior team members and contribute to continuous process improvements.Support platform upgrades, enhancements, and new feature implementations.Good-to-Have Module-Specific ExperienceITSM: Incident, Problem, Change, Request, Knowledge ManagementCSM: Case Management, Customer Portals, Service OperationsHRSD: Employee Center, HR Case Management, Lifecycle EventsITOM: Discovery, Service Mapping, Event Management, Cloud ManagementHAM: Asset Lifecycle Management, Procurement, Inventory ManagementCMDB: Data Modeling, CI Management, Data GovernanceSPM: Demand, Project, Portfolio, Resource ManagementGRC/IRM: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management