Collection Executive - Full Time

We are looking for a dedicated Collection Executive to join our team. The ideal candidate will have 1-2 years of experience in collections and should have completed at least the 12th grade. This is a full-time position based at our office in Phase 8B, Sector 74. Key Responsibilities:- Communicate with Debtors: Initiate contact with customers who have pending payments, reminding them of their outstanding dues in a professional and courteous manner. - Manage Payment Plans: Understand customer situations and assist them in setting up payment plans to help them clear their debts responsibly. - Update Records: Keep accurate records of all communication and payments received, ensuring that our databases are up to date for tracking purposes. - Resolve Disputes: Address and resolve any disputes regarding payments, providing customers with solutions or escalating issues to the relevant departments when necessary.- Report on Collection Status: Prepare regular reports on collection performance, highlighting challenges faced and suggesting improvements to achieve targets.Required Skills and Expectations:- Should possess strong communication skills, both verbal and written, to effectively interact with customers.- Must have good negotiation skills to facilitate agreeable payment solutions.- Attention to detail is essential for maintaining accurate records and avoiding errors.- Ability to manage time effectively and handle multiple customer accounts simultaneously.- Familiarity with collection processes and legal regulations is a plus.- A professional and courteous attitude is necessary to maintain customer relationships and represent the company positively.Experience1 - 2 YearsNo. of Openings40Education12th PassRoleCollection ExecutiveIndustry TypeBankingGender[ Male / Female ]Age Limit18 - 40 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationNANAK FINANCIAL SERVICES D-185 8B IND AREA SECTOR 74 MOHALI 160055