UI/UX Designer (POS/WMS Systems)

seeking a user-centric UI/UX Designer with a strong foundation in user research and experience design to help shape our digital and offline experiences.

You will translate real user needs into simple, intuitive product journeys spanning online shoppers, offline store customers (including the 50+ age group), store staff, and pharmacists.

Key Responsibilities

User Research & Insights (Primary Focus)

Conduct user research across online customers, offline store customers, store staff, pharmacists, and internal stakeholders.

Plan and execute user interviews, contextual inquiries (store observations, POS interactions), usability tests, and competitor benchmarking.

Convert research insights into personas, customer journey maps, problem statements, and opportunity areas.

Validate assumptions and concepts with users using rapid testing methods.

Continuous improvement of user flows based on both qualitative and quantitative signals.

UX Strategy & Visual Design

Translate research insights into information architecture, wireframes, flowcharts, and low-fidelity prototypes.

Convert wireframes into clean, modern UI components adhering to design systems.

Ensure accessibility, readability, and visual consistency across all interfaces.

Collaboration & Execution

Work closely with Product Managers to define problem statements, success metrics, and acceptance criteria.

Partner with Engineering teams to ensure design feasibility and faithful implementation.

Present research findings and design decisions clearly to cross-functional stakeholders.

Maintain an iterative approach through continuous experimentation, testing, and learning.

Qualifications & Key Requirements

Experience: Minimum 2 years of hands-on experience in UI/UX design and user research.

Research Focus: Strong expertise in UX methodologies, user research, usability testing, and discovery frameworks.

Design & Prototyping Tools: Proficiency in Figma, FigJam, Sketch, Canva, and modern prototyping tools.

Problem Solving: Demonstrated ability to break down complex problems into simple, usable workflows.

Communication: Excellent communication skills with the ability to articulate the "why" behind design decisions.

Compensation: 25,[hidden],492.40 per month

Benefits:

Health insuranceLife insuranceProvident FundExperience:

Ecom Platform : 2 years (Preferred)Work Location: In person .