International BPO Executive || Freshers & Experienced

We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.Key Responsibilities:- Customer Support: Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- Problem-Solving: Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- Data Entry: Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- Feedback Collection: Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- Collaboration: Work closely with other team members and departments to share information and support overall business objectives.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.Experience0 - 5 YearsNo. of Openings10Education12th PassRoleInternational BPO ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull Time (Night Shift)Work Location TypeWork from Office