Senior Product Manager– CMS & Digital Experience

We are looking for a highly strategic and execution-oriented Senior Product Manager / Product Manager – CMS & Digital Experience Platform to drive the evolution of Milestone’s AI-first CMS and Digital Experience capabilities.This role requires a product leader who can deeply understand enterprise customer problems, market trends, AI-led content evolution, SEO/GEO dynamics, Personalization, and modern web experience requirements while partnering closely with Engineering, Design, GTM, Customer Success, and Enterprise Customers.You will own product strategy, roadmap prioritization, customer outcomes, adoption metrics, Customer communication, and feature execution for our next-generation CMS platform.Problems We Are Looking to SolveEnterprise-scale AI-driven content managementDiscoverability across Search and Generative AI ecosystemsAI-powered content optimization and governanceSEO/GEO-native digital experiencesConversion-focused, hyper-personalized customer journeysKey ResponsibilitiesStrategic Vision & LeadershipDefine and execute product vision and roadmap\Drive AI-first product innovationConduct market and competitive analysisTranslate customer pain points into scalable solutionsUnderstand customer churn and derive strategies to reduce future churnOperational Excellence & GrowthOwn product lifecycle from ideation to launchCreate PRDs, user stories, and documentationDrive roadmap execution with Engineering teamsMonitor adoption, engagement, and retention KPIsInnovation & CultureChampion AI-native product thinkingFoster innovation and accountability cultureEvangelize product capabilities internally and externallyStay ahead of CMS, Digital asset management and AI trendsCross-Functional AlignmentCollaborate with Engineering, UX, Marketing, Sales, and CS teamsPartner with Product Marketing for GTM initiativesSupport enterprise sales cycles and customer workshopsCustomer ImpactAct as voice of the customerImprove customer adoption and success outcomesEnsure measurable business impactTalent & EmpowermentMentor junior product team membersPromote ownership and continuous learningStrengthen product management best practicesIdeal Candidate ProfileThe ideal candidate is a customer-centric product leader with strong experience in B2B SaaS platforms, CMS technologies, AI-led digital experiences, and enterprise-scale product management.Required Experience & Qualifications8+ years of Product Management experience in B2B SaaSExperience with CMS, Digital Experience Platforms, or MartechStrong understanding of APIs and modern web architecturesExperience collaborating with Engineering and Design teamsStrong analytical and communication skillsKey Focus AreasAI-native CMS innovationSEO/GEO-first digital experiencesEnterprise content scalabilityProduct-led growth and adoptionCapabilities1. Product Strategy & Roadmapping2. Enterprise SaaS Product Management3. AI-first Product Thinking4. Agile Product Development5. Customer Discovery & Validation6. Data-Driven Decision Making7. Stakeholder Management8. GTM CollaborationKPI and Metrics1. Product Adoption2. Customer Engagement & Retention3. Time-to-Market4. Customer Satisfaction5. Platform Performance6. Revenue Influence7. Product Usage Growth8. Customer Success OutcomesQualificationsBachelor’s degree in Engineering, Computer Science, or related fieldMBA preferredProduct or Agile certifications are a plusWhat We OfferCompetitive compensation and incentivesOpportunity to build AI-first productsExposure to global enterprise customersCareer growth and leadership opportunitiesCollaborative and innovative cultureHow to ApplyInterested candidates are invited to submit their resume and a cover letter outlining their qualifications and vision for the role plus previous experience align with key attributes, responsibilities, clear wins or learnings.   Why MilestoneAI-first Digital Experience PlatformSEO/GEO-native CMS leadershipFounder-led innovation culture