Openings For Airline Customer Service Representative || Freshers & Experienced
Flyhie Aviation Verified employer
Actively hiring · Posted 9d ago · JEV261078F3027C9A
Job description
As an Airline Customer Service Executive based in Raipur, you will play a vital role in ensuring customer satisfaction and providing exceptional service. This position is ideal for individuals looking to start their career in the airline industry, with a focus on assisting passengers efficiently.Key Responsibilities:- Assist Passengers: Greet and assist passengers with inquiries regarding flights, bookings, and checking in. Your friendly demeanor will help create a pleasant travel experience.- Handle Complaints: Listen to passenger concerns and resolve issues effectively. Your problem-solving skills will ensure that customers feel heard and valued.- Provide Information: Offer clear information on flight schedules, ticket pricing, and company policies. Accuracy in your communication is essential for customer trust.- Process Transactions: Manage ticket bookings, cancellations, and changes. Attention to detail is crucial to prevent errors and maintain customer satisfaction.- Collaborate with Colleagues: Work with other team members to ensure smooth operations. Teamwork is important for maintaining a positive work environment.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and a willingness to learn. Strong communication skills, both verbal and written, are essential for interacting with passengers. A friendly and approachable personality is important, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for managing bookings and accessing information efficiently. A keen attention to detail and a customer-focused attitude will help you succeed in this role. Being adaptable and open to feedback will support your growth in the airline customer service field.Experience0 - 1 YearsNo. of Openings35Education10th PassRoleAirline Customer Service ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way CabFace Interview LocationKOLKATA
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