Air Ticketing Staff - Full Time
Star Airways Verified employer
Actively hiring · Posted 1mo ago · JEV261079E6C72366
Job description
We are looking for an Air Ticketing Staff member in Indore, India, to manage flight bookings and assist customers with their travel needs. The ideal candidate should have 1 to 2 years of experience in air ticketing and have completed their 12th grade.Key Responsibilities:1. Flight Reservations: Handle customer inquiries and make flight reservations efficiently, ensuring all details are accurate.2. Ticket Issuance: Issue electronic tickets and confirm bookings, adhering to airline policies and procedures.3. Customer Assistance: Provide excellent customer service by addressing queries and resolving issues related to ticketing and travel itineraries.4. Payment Processing: Process payments for tickets sold, ensuring compliance with financial protocols and maintaining accurate records.5. Updating Records: Maintain updated records of bookings and customer interactions in the system for easy retrieval and reporting.Required Skills and Expectations:The ideal candidate should have strong communication skills in both English and Hindi, enabling effective interaction with customers. Attention to detail is vital to maintain accuracy in bookings and ticket details. Candidates should have a basic understanding of airline systems and ticket pricing, along with good problem-solving abilities to handle customer issues. The role requires a proactive attitude, readiness to work in a fast-paced environment, and the ability to function effectively as part of a team. Proficiency in computers and ticketing software is essential.Experience1 - 2 YearsNo. of Openings899Education12th PassRoleAir Ticketing StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office
Key skills
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