Infra SDE 3

Managing Availability, Performance, Capacity of infrastructure and applications.

Building and implementing observability for applications health/performance/capacity.

Optimizing On-call rotations and processes.

Documenting “tribal” knowledge.

Managing Infra-platforms like Mesos/Kubernetes, CICD, Observability (Prometheus/New

Relic/ELK, Databases, Data Platforms Infrastructure

Providing help in onboarding new services with a production readiness review process.

Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.

Working with Dev and Product teams to define SLO/Error Budgets/Alerts.

Working with the Dev team to have in depth understanding of the application architecture and

its bottlenecks.

Identifying observability gaps in product services, infrastructure and working with stake owners

to fix it.

Managing Outages and doing detailed RCA with developers and identifying ways to avoid that

situation.

Managing/Automating upgrades of the infrastructure services.

Automate toil work.

A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.