Hiring Fresher - Customer Service Associate - Bangalore

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. Key Responsibilities:- Responding to Customer Inquiries: You will answer calls and messages from customers, providing them with information about our products and services.- Resolving Issues: When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- Maintaining Customer Records: You will update and keep accurate records of customer interactions and transactions in our system.- Providing Feedback: You will share insights and suggestions based on customer interactions to help improve our services.- Collaborating with Team Members: You will work closely with other team members and departments to resolve customer issues more effectively.Required Skills and Expectations:- Communication Skills: You should be able to speak clearly and understand customer needs. Good listening skills are also important.- Problem-Solving Skills: You need to think quickly to find solutions and address customer concerns efficiently.- Basic Computer Skills: Familiarity with computer systems is essential for maintaining customer records and using software.- Patience and Empathy: It is important to be patient and show understanding when dealing with customers. - Team Player: You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!Experience0 - 3 YearsNo. of Openings50Education12th PassRoleCustomer Care AssociateIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview Location41, St Johns Rd, Rukmani Colony , Shivaji Nagar Bengaluru,Karnataka PIN: 560042