Client Service Associate

Roles & Responsibilities:

We are looking for a Client Service Coordinator who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:

Manage, confirm and prioritize incoming order inquiries.  Ensure requests are properly understood and executed.

Set up and launch count inquiries with complex segmentation.

Communicate status and query results to the internal Data Axle clients

Fulfill list order rentals.

Communicate and coordinate with Client Service team for audit documentation and billing.

Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.

Technical understanding and thorough attention to the detail of fulfilment processing requirements.

Problem solving and logical thinking skills.

Attention to detail and excellent follow through.

Ability to learn and adapt to changing technologies.

Ability to work independently or as part of a team.

Generate reports as requested.

Qualifications:

Graduation degree or equivalent.

1 to 3 years of direct marketing experience.

Ability to communicate with individuals at all levels in the company in an articulate, professional manner.

Ability to effectively handle multiple priorities while maintaining integrity of work.

Excellent customer service and communication skills.

Knowledge of MS Office and Internet technologies.

Demonstrated skills in problem resolution.