R&D Software Support Engineer

Engineer - GISOCC R&D DSIS Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. Responsibilities New service/support ticket management on the COE SW subdomains Incident ticket management Change ticket Management Underderstand CI-CDJenkins build/test and different pipeline stages and Valeo GenFramwork and provide support to various software projects as per guidance Understanding the CoreALM, ALM NG and SIE application and provide support to user requests. Always meet customer service within the defined SLA and thereby meet KPIs Ready to work in 24/7 support Key Competences (Transversal/Professional) Understanding of CI/CD tools chain (Jenkins, github, gerrit, gcc,nexus, Artifactory, TeamForge, Codebeamer, Klockwork, Blackduck,...) Understanding of operating system administration (Windows, Linux) is a must Knowledge on CoreALM(Teamforge/ codebeamer) Knowledge of Static analysis tools like Klocworks/coverity etc Knowledge of Vulnerability scan tools like Blacduck etc Knowledge of software release management/exchange Knowledge of Docker is a plus Knowledge on Cloud Technologies (AWS) is a plus Working experience with Ticketing systems (like Jira) is must Job: R&D IS Engineer Organization: R&D DSIS Delivery Schedule: Full time Employee Status: Regular Job Type: Permanent contract Job Posting Date: [hidden] Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: [hidden] Experience Level Senior Level