Voice Process Executive Jobs For Freshers - Chennai

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. Customer Interaction: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. Issue Resolution: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. Data Entry: Accurately record customer interactions and update necessary information into our databases to keep records current.4. Feedback Collection: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. Team Collaboration: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.ExperienceFresherNo. of Openings2Education12th PassRoleVoice Process ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationChennai Pallavaram