IAM / Identity Operations Engineer

We are looking for an experienced Identity & Access Management (IAM) Engineer to support identity infrastructure, directory services, access management, and identity operations.

The ideal candidate will have hands-on experience with Microsoft Active Directory, Microsoft Entra ID (Azure AD), and SailPoint, along with a strong understanding of authentication, authorization, SSO, MFA, identity lifecycle management, and access governance.

This role requires strong troubleshooting and analytical skills, as well as the ability to use PowerShell and/or Python for basic identity automation and operational support.

Required Qualifications

3 years of relevant experience in Identity & Access Management, Directory Services, or Identity Operations. Strong hands-on experience administering and troubleshooting Microsoft Active Directory. Hands-on experience with Microsoft Entra ID (Azure AD). Working knowledge and practical experience with SailPoint IdentityIQ and/or Identity Security Cloud (IdentityNow). Strong understanding of identity and access management concepts, including: Authentication and Authorization, SSO, MFA, SAML, OAuth, OpenID Connect Identity Lifecycle Management Access Governance Ability to write and troubleshoot basic automation scripts using PowerShell and/or Python. Basic understanding of AWS and Microsoft Azure, particularly identity infrastructure and services running in cloud environments. Strong troubleshooting, analytical, and problem-solving skills. Ability to independently investigate and resolve operational identity issues.

Key Responsibilities

Administer and support Microsoft Active Directory environments. Manage and troubleshoot Microsoft Entra ID (Azure AD) identity services. Support SailPoint IdentityIQ and/or Identity Security Cloud for identity governance and lifecycle management. Support user identity lifecycle processes, including provisioning, access changes, and deprovisioning. Troubleshoot authentication, authorization, SSO, MFA, and access-related issues. Support identity integrations using protocols such as SAML, OAuth, and OpenID Connect. Investigate and resolve identity and directory-related operational incidents. Develop and troubleshoot basic PowerShell/Python automation scripts to improve identity operations. Support identity infrastructure and services across AWS and Microsoft Azure environments. Assist with access governance and identity security processes. Collaborate with security, infrastructure, application, and other technical teams to resolve identity-related issues. Contribute to operational improvements, automation, and standardization of IAM processes. .