Customer Success - Internship

About the internship:The management trainee will undergo a structured training program designed to develop skills and knowledge necessary for a successful career in management. This role provides exposure to various business functions and management practices, preparing the individual for a full-time opportunity within our organization.

Selected intern's day-to-day responsibilities include:

1. Account support: Assist Customer Success Managers (CSMs) with assigned accounts for smooth interactions.

2. Customer inquiries: Respond to customer inquiries and issues promptly and professionally.

3. Record keeping: Maintain accurate records of customer interactions and feedback.

4. Product expertise: Develop a strong understanding of our products to better assist customers.

5. Performance support: Help the customer success team achieve key performance indicators (KPIs) and targets.

If you are a detail-oriented individual with strong communication skills and a passion for helping others, we want to hear from you!Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 11th Oct'26 and 15th Nov'26are available for duration of 4 monthshave relevant skills and interests* Freshers looking for jobs may also applyStipend:INR₹ 15,000 - 20,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Informal dress code, 5 days a week, Free snacks & beverages, Job offerSkills required:MS-Office and Effective CommunicationOther Requirements:1. Bachelor's degree in business administration, marketing, communications, or a related field.2. Excellent communication and interpersonal skills.3. Strong problem-solving and analytical skills.4. Ability to work in a fast-paced and dynamic environment.5. Highly motivated and eager to learn and grow in the customer success field.6. Proficiency in MS Office Suite.7. Prior experience in customer service or customer success roles is a plus.8. Exposure to AI and LLM is a must-have.About Company:Talview is at the forefront of AI-driven proctoring solutions, offering state-of-the-art technology designed to revolutionize the way educational institutions, certification bodies, and IT companies conduct assessments and certifications. Our commitment to integrity, reliability, and innovation has made us a trusted partner for organizations looking to enhance the credibility and security of their online examination processes.Additional information:Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 400000 to 450000/year

Responsibilities

The management trainee will undergo a structured training program designed to develop skills and knowledge necessary for a successful career in management. This role provides exposure to various business functions and management practices, preparing the individual for a full-time opportunity within our organization.

Selected intern's day-to-day responsibilities include:

1. Account support: Assist Customer Success Managers (CSMs) with assigned accounts for smooth interactions.

2. Customer inquiries: Respond to customer inquiries and issues promptly and professionally.

3. Record keeping: Maintain accurate records of customer interactions and feedback.

4. Product expertise: Develop a strong understanding of our products to better assist customers.

5. Performance support: Help the customer success team achieve key performance indicators (KPIs) and targets.

If you are a detail-oriented individual with strong communication skills and a passion for helping others, we want to hear from you!