Airport Terminal Services Agent (Freshers) Patna

As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary focus will be on customer service, safety, and supporting airport operations. Key Responsibilities:- Passenger Check-In Support: Assist passengers with the check-in process, helping them with their travel documents and ensuring they understand boarding procedures. - Baggage Handling: Manage the handling of passenger baggage, ensuring it is loaded and unloaded correctly, and provide assistance with lost luggage claims. - Customer Assistance: Address passenger inquiries and concerns promptly, offering information about flight schedules, airport facilities, and services available. - Safety Compliance: Follow all safety regulations and guidelines to ensure a secure environment for passengers and staff, participating in safety briefings as required. - Coordination with Flight Crews: Liaise effectively with flight crews and other airport staff to communicate any issues or updates regarding flights. Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers and staff. A friendly and helpful attitude is essential as you will be representing the airport. Basic problem-solving skills will help in addressing passenger issues efficiently. Attention to detail is necessary to ensure all procedures are followed correctly. Since this position is open to fresh graduates, a passion for customer service and the ability to work in a fast-paced environment are important. A collaborative spirit to work with a team and manage time effectively will also contribute to your success in this role.Experience0 - 1 YearsNo. of Openings66Education10th PassRoleAirport Terminal Services AgentIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationKolkata