Freshers For Airline Customer Service Representative - Patna

As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.Key Responsibilities:- Assist Passengers: Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- Manage Reservations: Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- Address Complaints: Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- Provide Information: Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- Check-In Support: Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.Required Skills and Expectations:Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.Experience0 - 1 YearsNo. of Openings30Education10th PassRoleAirline Customer Service RepresentativeIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationKolkata