Customer Service Associate Jobs For Freshers - Mohali

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.Experience0 - 6 YearsNo. of Openings200Education12th PassRoleCustomer Care AssociateIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationBLD Outsourcing Services Pvt. Ltd. , 3rd Floor , Plot no ITC-02, Dibon Building, Sector 67 , MohaliWalk-in Date29/08/[hidden]/09/2026Walk-in Time10:00 AM