International Voice Process Agent

Job highlights

• PF, Health Insurance, 5 working days, Two-way cabJob Description * Handle customer queries via Voice.* Provide customer support to end users.* Troubleshoot issues and ensure timely resolution.* Maintain high levels of customer satisfaction.* Escalate issues when required and follow SLA guidelines.* Document interactions and update support systems. ### Eligibility * Graduate in any discipline.* Excellent verbal and written communication skills.* Experience in Customer Support,Voice Process* Freshers with excellent communication skills may also be considered (depending on process requirements).Show moreJob roleWork locationElectronic City, Bengaluru, Karnataka, IndiaDepartmentCustomer SupportRole / CategoryCustomer Support - International Voice ProcessEmployment typeFull TimeShiftNight ShiftJob requirementsExperienceAny experienceEducationGraduateSkillsCustomer service, Customer satisfaction, Customer engagement, Customer management, International calling, Customer handling, Customer car

* Handle customer queries via Voice. * Provide customer support to end users. * Troubleshoot issues and ensure timely resolution. * Maintain high levels of customer satisfaction. * Escalate issues when required and follow SLA guidelines. * Document interactions and update support systems.   ### Eligibility   * Graduate in any discipline. * Excellent verbal and written communication skills. * Experience in Customer Support,Voice Process * Freshers with excellent communication skills may also be considered (depending on process requirements).