Floor Coordinator

Job highlights

• PF, ESI (ESIC), 5 working daysJob DescriptionWelcome and assist walk-in customers at the SBI branch.Guide customers to the appropriate counter/desk for their requirements.Assist customers with ATM, CDM/ADWM, UPI, Internet Banking and YONO services.Help customers with basic forms, applications and banking-related queries.Provide special assistance to senior citizens and less tech-savvy customers.Manage customer queues and ensure smooth movement inside the branch.Coordinate with branch staff for customer-related requirements.Promote adoption of SBI's digital banking facilities.Support customers with basic account/service-related information.Maintain professional behaviour and customer confidentiality.Maintain daily activity/attendance reports as required.Show moreJob roleWork locationLucknow, Uttar Pradesh, IndiaDepartmentBanking / Insurance / Financial ServicesRole / CategoryBanking OperationsEmployment typeFull TimeShiftDay ShiftJob requirementsExperienceAny experienceEducation12th Pas

Welcome and assist walk-in customers at the SBI branch. Guide customers to the appropriate counter/desk for their requirements. Assist customers with ATM, CDM/ADWM, UPI, Internet Banking and YONO services. Help customers with basic forms, applications and banking-related queries. Provide special assistance to senior citizens and less tech-savvy customers. Manage customer queues and ensure smooth movement inside the branch. Coordinate with branch staff for customer-related requirements. Promote adoption of SBI's digital banking facilities. Support customers with basic account/service-related information. Maintain professional behaviour and customer confidentiality. Maintain daily activity/attendance reports as required.