Domestic Customer Care in Gurgaon & Noida (Gurugram)

Domestic Customer Care Executive Voice Process

Location: Gurgaon and Noida

Experience: 0 to 1 year

Salary: Up to Rs. 3,00,000 CTC per annum

About the Role A reputed Gurgaon and Noida based BPO is hiring Customer Care Executives for its Domestic Customer Care and Voice Process. This is a great opportunity for candidates looking to build a career in customer service with a well established organization. Both freshers and experienced candidates with good communication skills in Hindi and English are welcome to apply.

Key Responsibilities

• Handle inbound and outbound customer calls for domestic clients
• Resolve customer queries, complaints, and requests in a professional and timely manner
• Provide accurate information about products and services
• Maintain a high level of customer satisfaction on every interaction
• Document call details and update records in the system
• Follow process guidelines and quality standards
• Escalate unresolved issues to the relevant team when required

Candidate Requirements

• Good communication skills in Hindi and English
• 0 to 1 years of experience; freshers are welcome to apply
• Willingness to work in a voice process and rotational shifts
• Good listening skills and a customer first attitude
• Ability to handle pressure and resolve issues calmly
• Basic computer knowledge and typing skills

What We Offer

• Salary up to Rs. 3,00,000 CTC per annum
• Attractive incentives and bonuses
• Professional training and growth opportunities opportunities
• A positive and supportive work environment

Call Isha - hidden_mobile .