AWS Cloud Operations & Support - Engineer (Vasanth Nagar)

Mandatory Skills

Cloud Infrastructure,Cloud Operations Engineer,AWS,Cloud Administrator

We are seeking a CloudOps Engineer to ensure the stability, performance, and cost efficiency of our AWS Infrastructure. You will own incident management, lead troubleshooting of production issues, and drive continuous optimization across our cloud operations. This role requires hands-on technical expertise in AWS services, security vulnerability remediation, and the ability to communicate complex technical issues to stakeholders. You'll be instrumental in maintaining high availability and strengthening our security posture.

Roles & Responsibilities

1. Incident Management & Operations

Lead incident response; conduct RCA and implement preventive measures

Monitor AWS infrastructure 24/7 via CloudWatch; escalate and resolve issues

Maintain SLAs/SLOs; track and report uptime metrics to leadership

2. Infrastructure Management & Optimization

Design, deploy, and maintain AWS infrastructure (compute, networking, storage, databases)

Execute OS upgrades, patches, and security updates on production systems

Optimize AWS costs; identify and implement rightsizing and savings opportunities

3. Security & Compliance

Manage vulnerability assessments using Qualys, CrowdStrike, or similar tools

Remediate security findings; ensure IAM policies and access controls are current

Support compliance audits and maintain security posture

4. Communication & Reporting

Communicate technical issues clearly to management, engineering, and business stakeholders

Deliver incident reports, post-mortems, and optimization recommendations

Support cost analysis and savings tracking

Important:

Shift Timings : 9 A.M 6 P.M (Indian Standard Time). Work from office minimum 2 days/week.

Versatile to work in non-business hours to support resolution of critical issues to meet SLA/KPIs and support teams for major project/product launch. .