Airlines Executive || Freshers & Experienced
Fly Careers Verified employer
Actively hiring · Posted 2d ago · JEV261085F290D212
Job description
We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. Ticketing and Reservations: Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. Check-in Support: Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. Problem Resolution: Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. Communication: Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.Experience0 - 1 YearsNo. of Openings32Education10th PassRoleAirlines ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationKolkata
Key skills
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