Customer Support Associate

About the job:Key responsibilities:

1. Build and maintain strong client relationships through regular calls and follow-ups.

2. Handle client queries and ensure a smooth service experience.

3. Achieve assigned targets and track performance metrics.

4. Maintain accurate client MIS and reports in Excel.

Work Conditions:

Type: Full-time, on-site at Sunlight Sports Studio LLP.

Hours: Monday - Sunday (with alternate Sundays off, with flexibility required during major festivals and events)

Timings: 9:30 a.m.- 7:00 p.m.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Bangalore onlySalary:₹ 3,60,000 - 5,40,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Informal dress code, Free snacks & beverages, Life InsuranceSkills required:Client Interaction, Cold Calling, Client Relationship Management (CRM), Effective Communication and Customer SupportOther Requirements:1. 1- 2 years of experience in client servicing.2. Proficiency in multiple languages would be preferred.3. Knowledge of Badminton would be beneficial.4. Skill(s) required: Sales, Client Interaction, ⁠Client Relationship Management (CRM), ⁠Effective Communication, ⁠English Proficiency (Spoken), ⁠Interpersonal Communication.About Company:Sunlight Sports Studio LLP is a dynamic sports equipment retail and marketing company. We handle creative strategy and marketing for major sports brands like Li-Ning and Hundred in India. Our work spans digital campaigns, content creation, and retail activations that bring sports gear to life.

Responsibilities

Key responsibilities:

1. Build and maintain strong client relationships through regular calls and follow-ups.

2. Handle client queries and ensure a smooth service experience.

3. Achieve assigned targets and track performance metrics.

4. Maintain accurate client MIS and reports in Excel.

Work Conditions:

Type: Full-time, on-site at Sunlight Sports Studio LLP.

Hours: Monday - Sunday (with alternate Sundays off, with flexibility required during major festivals and events)

Timings: 9:30 a.m.- 7:00 p.m.