Customer Support Operations Manager

We're Hiring: Assistant Manager Customer Support Operations

Location:

Egmore, Chennai

Experience:

5+ Years

Job Type:

Full-Time

We're looking for an experienced and customer-focused

Assistant Manager Customer Support Operations

to lead day-to-day support operations, manage customer escalations, mentor teams, and drive service excellence.

Key Skills:

Customer Support Operations

Team Management & Coaching

Customer Escalation Handling

SLA Management

CRM & MS Excel

Process Improvement

Stakeholder Management

Operational Reporting

What We're Looking For:

5+ years in Customer Support/Service Operations

Minimum 2 years in Team Lead, Senior Executive, or Assistant Manager role

Strong communication, leadership, and analytical skills

Experience managing customer service metrics and operational excellence

If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you!

How to Apply:

Send your updated resume to

View email address on easyhiring.pro

#Hiring #AssistantManager #CustomerSupport #CustomerService #Operations #ChennaiJobs #TeamManagement #CustomerExperience #JobOpening .