Customer Support Executive (Freshers) Chandigarh
Star Airways Verified employer
Actively hiring · Posted 13d ago · JEV2610872B67A3E5
Job description
We are seeking a dedicated Customer Support Executive to join our team in Chandigarh. This full-time position allows you to work from home and is ideal for individuals with 0-2 years of experience who are ready to assist and support this role, you will be responsible for handling customer queries, providing information about products and services, and addressing concerns. You will communicate with customers via various channels, ensuring a positive and efficient experience. Your empathy and problem-solving skills will help in resolving issues promptly and maintaining customer y responsibilities include:nn- Responding to customer inquiries through phone, email, or chat: You will assist customers by providing accurate information and addressing their - Managing and resolving complaints: Your role involves listening to customer issues, understanding their needs, and finding effective - Documenting customer interactions: You will maintain records of customer feedback and interactions to enhance service - Collaborating with team members: Working closely with your colleagues will help ensure a seamless flow of information and support across the succeed in this position, you should possess strong communication skills, both written and verbal. A friendly demeanor and a commitment to helping others are essential. Basic computer skills and familiarity with customer support software will be beneficial. A willingness to learn and adapt in a dynamic environment is also crucial for this role.Experience0 - 2 YearsNo. of Openings870Education12th PassRoleCustomer Support ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from HomeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
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