Operation Manager

About the RoleThe Operation Executive is responsible for planning, coordinating, and executingvarious events, BTL activities, vendor visits, branding material procurement etc.ensuring quality execution. This role requires a smart and organized individual whocan manage multiple tasks simultaneously, work under pressure, and deliverexceptional execution as per SOP.Key ResponsibilitiesEvent Planning and Coordination Collaborate with BD and CS team to understand their event goals, themes,and requirements. Develop detailed plans, timelines, checklists and production schedules. Coordinate with vendors, suppliers, and contractors to secure necessaryservices and materials. Conduct site visits and assessments to ensure venue suitability and ensurealignment with client expectations.Logistics Management Oversee the setup, execution, and teardown of events and activities, ensuringall elements are in place and functioning correctly as per SOP. Manage logistics, including transportation, accommodation, and cateringarrangements etc. Ensure compliance with health, safety, and regulatory standards during allactivities.Technical Coordination Work closely with technical teams to ensure proper setup and operation ofaudio-visual equipment, lighting, staging, and other technical aspects. Troubleshoot technical issues during events/activities and implement quicksolutions to minimize disruptions.Budget Management Track and manage event/activity and procurement budgets, ensuring allexpenses are tracked and kept within allocated limits. Negotiate with vendors and suppliers to secure competitive rates andoptimize costs.Team Collaboration Lead and coordinate event/activity staff, including volunteers, to ensuresmooth execution of event tasks. Foster a positive and collaborative team environment.Client and Stakeholder Relations Serve as the on-ground point of contact for clients, providing regular updatesand addressing concerns. Maintain strong relationships to ensure client satisfaction and seamlessdelivery of requirements. Professionally handle client feedback and implement improvements asneeded.Post-Event Evaluation Conduct post-event evaluations to assess event success and identify areasfor improvement. Prepare detailed event reports for clients and internal stakeholders.What We’re Looking For 1-3 years of experience in event operations, logistics management, or BTLactivity execution. Strong organizational and multitasking skills to manage multiple projectssimultaneously. Ability to work in a fast-paced, high-pressure, real-time environment. Excellent communication and vendor management skills. Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint). Problem-solving mindset with the ability to resolve issues efficiently on theground. Self-motivated, detail-oriented, and capable of working independently withminimal supervision. Must possess a two-wheeler and have a valid driver’s license for local travel.