Support Executive Cum Office Coordinator

About the job:We are looking for a proactive, organized, and customer-focused professional to join our team as a Support Executive cum Office Coordinator. The ideal candidate will be responsible for handling customer queries, ensuring excellent customer service, sales and order logistics coordination, coordinating daily office operations, and providing administrative support to ensure smooth business functioning

Key responsibilities:

A. Customer & Client Support

1. Respond to customer and client queries via phone, email, or other communication channels.

2. Coordinate with internal departments to resolve customer concerns.

3. Maintain records of customer interactions and follow up until closure.

B. Documentation & Compliance

1. Maintain confidential company documents and employee records.

2. Ensure proper documentation of operational activities.

3. Assist in preparing reports and maintaining MIS records.

C. Executive & Operational Support

1. Assist management with daily administrative tasks and follow-ups.

2. Prepare reports, presentations, and business documents.

3. Track assigned tasks and ensure timely completion.

4. Coordinate with internal teams regarding ongoing projects and operational requirements.

5. Schedule meetings, maintain calendars, and prepare meeting minutes when required. Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,10,000 - 2,50,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Informal dress codeSkills required:Interpersonal skills and Effective CommunicationOther Requirements:A. Preferred Skills:1. Professional communication and interpersonal skills.2. Problem-solving attitude.3. Attention to detail.4. Ability to maintain confidentiality.5. Experience with CRM or ERP software is an added advantage.B. Required Qualifications:1. Bachelor's degree in any discipline.2. 1–3 years of experience in office administration, customer support, or coordination (freshers with excellent communication skills may also apply).3. Proficiency in MS Office (Excel, Word, PowerPoint) and Google Workspace.4. Excellent verbal and written communication skills in Hindi and English.5. Strong organizational and time management abilities.6. Ability to multitask and work independently.C. Company Name & LocationNirvanam Products Pvt. Ltd. | Gurugram Sec-67D. Job Type & Schedule:Full-time | Monday to Saturday | 10:00 AM – 6:30 PME. Salary: Rs. 18,000 - Rs. 20,000About Company:Here to disrupt the food grade mineral industry with our unique and exclusive range of products for D2C and B2B market. Our ingredients as well as finished goods are formulated on top notch world class quality standards. We are looking for team members who can bring knowledge, experience and zeal to lean and adapt to new market and industry being open to new ideas and processes along side. If you are looking to grow based on your merits and performance- JOIN US!

Responsibilities

We are looking for a proactive, organized, and customer-focused professional to join our team as a Support Executive cum Office Coordinator. The ideal candidate will be responsible for handling customer queries, ensuring excellent customer service, sales and order logistics coordination, coordinating daily office operations, and providing administrative support to ensure smooth business functioning

Key responsibilities:

A. Customer & Client Support

1. Respond to customer and client queries via phone, email, or other communication channels.

2. Coordinate with internal departments to resolve customer concerns.

3. Maintain records of customer interactions and follow up until closure.

B. Documentation & Compliance

1. Maintain confidential company documents and employee records.

2. Ensure proper documentation of operational activities.

3. Assist in preparing reports and maintaining MIS records.

C. Executive & Operational Support

1. Assist management with daily administrative tasks and follow-ups.

2. Prepare reports, presentations, and business documents.

3. Track assigned tasks and ensure timely completion.

4. Coordinate with internal teams regarding ongoing projects and operational requirements.

5. Schedule meetings, maintain calendars, and prepare meeting minutes when required.