AI Engineer Intern

HelioAI (helioai.tech) is building a safe + controllable AI concierge for Shopify brands.

Not random “text generation” we build grounded agents that give correct answers about products, orders, policies, shipping, refunds, etc.

We’re hiring an AI Engineer (LLM + RAG) who enjoys solving real reliability problems in production AI.

College freshers with a fresh mind are welcome too. If you’ve built any LLM/RAG project and can learn fast.

What you’ll do

Build RAG pipelines (retrieval → grounded answers → citations)

Reduce hallucinations using structured outputs + tool calling

Improve relevance (chunking, embeddings, reranking, filters)

Create evaluation datasets + quality scoring (good/bad answers)

Add guardrails (policy-safe, brand-safe, deterministic for orders)

Work with backend + product to ship weekly improvements

What you’ll work on (examples)

Product recommendation agent (upsell + bundles + AOV lift)

Order + shipping agent (accurate, deterministic answers)

Knowledge updates (FAQs, policies, announcements)

Omnichannel agents (Web + WhatsApp + Instagram DM)

Skills we’re looking for

Strong basics in LLMs + RAG concepts

Python or Node.js (either is fine)

Reasoning + debugging mindset

Comfortable with APIs + JSON structured outputs

Send: Resume + GitHub + 2 projects you’ve built to [hidden]