Sales Calls: Initiate and manage outbound sales calls to potential customers to introduce company products or services.
Product Knowledge: Possess in-depth knowledge of the products or services offered by the company to effectively communicate their features and benefits to customers.
Customer Engagement: Engage with potential customers in a courteous and persuasive manner, addressing their inquiries and concerns.
Lead Generation: Identify and qualify potential leads through effective questioning and data collection.
Sales Targets: Meet or exceed monthly and quarterly sales targets to contribute to the overall sales goals of the company.
CRM Management: Accurately record and update customer information and interactions in the Customer Relationship Management (CRM) system.
Follow-Up: Conduct follow-up calls or emails to nurture leads and close sales opportunities.
Objection Handling: Handle objections and concerns from potential customers professionally and offer appropriate solutions.
Documentation: Maintain proper records of sales activities, including call logs, sales reports, and customer correspondence.
Compliance: Adhere to all relevant sales and telemarketing regulations and ethical guidelines.
Feedback: Provide feedback to the Sales Manager and other relevant departments on customer feedback, market trends, and opportunities for improvement.
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