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Hiring Fresher / CRM Executive / 12th Pass

Urban Nest Infra Verified employer

Actively hiring · Posted 2d ago · JEV2610881FCF2E1C

Salary₹1,25,000 – ₹3,00,000 per year
ExperienceFreshers welcome
LocationPatna, Bihar
Work modeRemote · Full time
Openings1

Job description

We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. Customer Interaction: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. Data Management: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. Reporting: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. Collaboration: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.Experience0 - 6 YearsNo. of Openings2Education12th PassRoleCRM ExecutiveIndustry TypeReal Estate / PropertyGenderFemaleAge Limit20 - 39 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from HomeFace Interview Location30 E, First floor, Urban Nest Infra, Patna 800013

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Hiring Fresher / CRM Executive / 12th Pass₹1,25,000 – ₹3,00,000 /year · Patna
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