Customer Voice Process

About the job:Location: Malad, Mumbai

Qualification: Graduate Freshers/HSC candidates with a minimum of 6 months of experience (on paper)

Salary Package: Freshers: 25,000 in hand & Experienced: 30,000 in hand

Shift & Work Schedule: US Rotational Night Shifts; 5 Days Working; 2 Rotational Week-Offs

Key Responsibilities:

1. Handle customer queries via calls, emails, or chat.

2. Provide prompt and effective customer support.

3. Resolve customer issues and complaints professionally.

4. Maintain accurate customer records.

5. Follow company policies and quality standards.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Mumbai onlySalary:₹ 3,01,000 - 5,05,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:5 days a week, Cab/Transportation facilitySkills required:Time Management, English Proficiency (Spoken) and Effective CommunicationOther Requirements:1. Good communication skills.2. Basic computer knowledge.3. Customer-focused attitude.4. Willingness to work rotational night shifts.About Company:Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.

Responsibilities

Location: Malad, Mumbai

Qualification: Graduate Freshers/HSC candidates with a minimum of 6 months of experience (on paper)

Salary Package: Freshers: 25,000 in hand & Experienced: 30,000 in hand

Shift & Work Schedule: US Rotational Night Shifts; 5 Days Working; 2 Rotational Week-Offs

Key Responsibilities:

1. Handle customer queries via calls, emails, or chat.

2. Provide prompt and effective customer support.

3. Resolve customer issues and complaints professionally.

4. Maintain accurate customer records.

5. Follow company policies and quality standards.