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Operation Executive

Smart Educator Verified employer

Actively hiring · Posted 2d ago · JEV2610894B380ACB

Salary₹1,68,000 – ₹3,00,000 per year
ExperienceFreshers welcome
LocationPune, Maharashtra
Work modeOffice · Full time
Openings1
EducationDiploma
DepartmentCustomer Support
ShiftDay Shift
EnglishGood (Intermediate / Advanced) English
IndustryCustomer Support

Job description

Job Responsibilities Handle student queries and provide timely support. Manage the admission process, including application forms, document verification and submission. Coordinate with universities for eligibility checks, admission status and document-related issues. Handle student documentation and maintain accurate records. Coordinate education loan applications with students, banks and financial partners. Collect and verify loan documents and track application, approval and disbursement status. Follow up with students regarding pending documents, admissions and loan applications. Assist students with LMS login issues, password resets, profile corrections and other requests. Coordinate with Sales, Admissions, Finance and other internal teams to resolve student issues. Maintain daily trackers and prepare operational reports. Ensure all student applications and requests are processed accurately and within the required timelines. Maintain confidentiality of student information and follow company policies. Required Skills Graduate in any discipline. Good communication and coordination skills. Basic knowledge of MS Excel, Google Sheets and email. Strong follow-up and problem-solving abilities. Attention to detail and good documentation skills. Freshers can apply; experience in EdTech, admissions, student support or loan processing will be an advantage.

Key skills

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